1. Introduction

Welcome to Natural Bean Coffee. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. If you disagree with any part of these terms, you may not use our website or services.

2. Definitions

• "Natural Bean", "we", "our", and "us" refer to Natural Bean Coffee Shop, operating in Gidea Park and Brentwood.
• "You" refers to the user or customer accessing our website or purchasing our products and services.

3. Use of our website

By using our website, you agree to:

• Use the site for lawful purposes only.
• Refrain from copying, distributing, or altering any content without our permission.
• Avoid using the website in any way that could damage the website or our services.

4. Product availability

All products displayed on our website are subject to availability. We reserve the right to modify or discontinue products without prior notice. Prices for our products are subject to change at any time.

5. Loyalty program

Participation in our loyalty program is voluntary and subject to separate terms and conditions. The program may be modified or terminated at our discretion without prior notice.

6. Events

Natural Bean hosts events at our Gidea Park and Brentwood locations. Event details, schedules, and availability are subject to change. By attending our events, you agree to follow any rules or guidelines provided for each event.

7. Privacy policy

We respect your privacy and are committed to protecting your personal information. For more information on how we collect, use, and safeguard your data, please refer to our Privacy Policy.

8. Payment terms

All purchases made at Natural Bean, either online or in-store, must be paid in full at the time of purchase. We accept various payment methods, including credit/debit cards and cash. Payment information is processed securely.

9. Refund and cancellation policy

If you are unsatisfied with a product purchased from Natural Bean, please contact us within 7 days of purchase. Refunds or exchanges are subject to our review. Event tickets are non-refundable unless otherwise specified.

10. Limitation of liability

Natural Bean Coffee Shop shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services. We are not responsible for any damage caused by external factors beyond our control.

11. Intellectual property

All content, including text, images, and logos on this website, is the property of Natural Bean Coffee Shop unless otherwise stated. Unauthorized use of this content is prohibited.

12. Changes to these terms

We reserve the right to update or modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. We encourage you to review these terms regularly.

13. Contact us

If you have any questions or concerns regarding these terms, please contact us at don@naturalbean.co.uk.